Services

Managed Detection & Response

An alert at 2 AM only matters if someone sees it. We deploy, tune, and run detection and response on the Rapid7 platform - from InsightIDR rollouts to fully managed 24/7 coverage - so threats get caught and handled, not logged and discovered later.

Prefer email or phone? info@nubivance.com or 207-358-0999.

The console nobody watches

Detection tooling fails quietly. The platform gets bought, a collector gets stood up, and then reality arrives: event sources never fully connected, alerts nobody has time to triage, detections firing on noise until someone mutes them. The dashboard says "monitored." Nobody is actually watching.

The gap isn't the product - it's the operating layer. Detections need tuning to your environment. Alerts need a human who knows what normal looks like for your network. And at 2 AM on a Saturday, "we'll look Monday" is how a foothold becomes an incident.

Three ways we cover you

Deployment and tuning. InsightIDR stood up correctly: collector, core event sources, agents across the fleet, detections tuned to your environment instead of the defaults. If a previous rollout stalled, we finish it - rescue deployments are half this practice.

Co-managed detection. Your team keeps ownership; we bring the discipline. Detection rule reviews, alert triage support, investigation escalation, and a monthly tuning cadence that keeps signal ahead of noise as your environment changes.

Managed detection and response. For organizations that need around-the-clock coverage without building a SOC: Rapid7 MDR, with their security operations center watching 24/7 and Nubivance as your local partner - deployment, onboarding, and the ongoing relationship that makes the service fit your business instead of the other way around.

Built on Rapid7

We deliver detection and response on Rapid7 InsightIDR - the SIEM and XDR platform that unifies log data, endpoint telemetry, and user behavior into detections built and maintained by Rapid7's threat intelligence teams. For managed coverage, Rapid7 MDR puts their SOC behind your environment around the clock.

As a Rapid7 Registered Partner, we've deployed this platform at scale - collectors, event sources, agent fleets, and the tuning that separates a working detection program from an expensive log archive. The platform provides the detection engineering; we make it fit your environment and stay fit as it changes.

How an engagement runs

Assess. What's deployed, what's connected, what's actually being watched. If you already own InsightIDR, we audit the event source coverage and detection health first - the gap is usually wider than the dashboard suggests.

Deploy and tune. Collector placement, core event sources, agent rollout, and detection tuning in a deliberate order, so coverage builds on a foundation instead of a pile. Noise gets addressed at the source, not muted.

Operate. The ongoing layer, sized to your choice above: monthly tuning and review for co-managed clients, or full MDR onboarding and relationship management for around-the-clock coverage. Either way, you get a readout in plain language about what was seen and what it meant.

Hand off, if you want it. Playbooks, tuning decisions, and escalation paths are documented as we go and they're yours. If the goal is your own team running detection in a year, we build toward that from day one.

Who this fits

Organizations big enough to be a target and too small to staff a SOC - which is most of the regulated mid-market. Teams whose cyber insurance renewal now requires monitored detection and response, not just an EDR license. And anyone who bought InsightIDR, connected three event sources, and quietly stopped - that rescue is a fast, high-value engagement.

Detection pairs naturally with managed vulnerability management - one shrinks the attack surface, the other watches what's left. Run together on the same platform, they share agents, context, and one accountable partner.

Find out what you're not seeing

Tell us what detection tooling you have and who watches it today - even if the honest answer is nobody. You'll get a straight assessment of your coverage gaps and what closing them would take, sized to your environment. If what you need is simpler than a managed service, you'll hear that instead of a proposal.

Prefer email or phone? info@nubivance.com or 207-358-0999.